Return Policy
Effective Date: April 6, 2025
Business Name: Whisper and Coral LLC
Website: www.whisperandcoral.com
Contact Email: hannah@whisperandcoral.com
At Whisper + Coral LLC, we strive to ensure customer satisfaction. By making a purchase on our website, you agree to the terms outlined in this Return Policy.
1. Return Window
Eligible items may be returned within 14 days of receipt for a refund, exchange, or store credit. Items must be returned in their original, unused condition, with tags attached and packaging intact.
2. Items Not Eligible for Return
The following items are non-returnable:
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Custom or personalized items
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Final sale or clearance items
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Subscription boxes
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Earrings and other hygienic products
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Used or worn items
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Digital downloads or services
3. Initiating a Return
To begin a return, please email us at hannah@whisperandcoral.com with your order number and reason for return.
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We will respond within 2–3 business days with instructions.
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Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., damaged or incorrect item).
4. Refunds & Processing
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Refunds will be issued to the original payment method or as store credit once we receive and inspect the item.
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Please allow 5–10 business days for the refund to appear in your account after approval.
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If an item arrives damaged, email us within 48 hours of delivery with photos.
5. Exchanges
Exchanges are available if the requested item is in stock. If not, we will issue store credit or a refund. Customers should email us to confirm availability before returning any item.
6. Customer Support
If you have questions about eligibility, the return process, or any concerns, contact us at:
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Email: hannah@whisperandcoral.com
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Website: www.whisperandcoral.com